Staff were warm and nurturing in their inactions with the children. They knew the children and their needs well. The manager had worked hard in establishing effective staff teams within each playroom. She was evaluating this on a regular basis to ensure that improvements were on-going.
All commented positively about the manager and the changes she had implemented. We saw that staff were more confident in carrying out their roles and responsibilities. Staff told us that they were reading best practice documents and discussing these at team meetings.
Management supported staff to attend training and to share their learning with colleagues. They described direct impact of their learning on outcomes for the children. For example, one staff member who had attended 'schematic play' training told us how they had changed resources and the room layout to support children in this type of play. Staff should continue to source training that interests them and evaluate the impact the training has on their practice.