Founded in January 1997, Pinocchio's is fully registered and HMIe approved; offering full-time and part-time placements for children aged 3 months to 5 years and grant funding.
Stratos and Lewissa Koulis, a husband and wife team, opened their first nursery with the view to creating a nursery that they would be happy for their own child to attend. With one child aged 3 and another child on the way, both their children attended the nursery until school age. This vision still applies, and Stratos and Lewissa aim to make the nurseries an environment which is focused on the children's social and emotional needs foremost and an environment they would be happy to place their own children in. Their concept is if the children are happy then they will develop.
Nursery is a big step for both parent and child and we suggest that you visit Pinocchio's for a family tour. We have a regular open family viewing time at all our nurseries every Friday between 9.30am to 11.30am. You are more than welcome to drop in to the nursery during these times. If you would prefer to visit the nursery at another time of your convenience, please contact to the Nursery Manager who can arrange this with you. Our Nursery Managers would be happy to hear from you and discuss how we can meet your family's individual needs.
We would encourage you to visit the nursery early if you are considering a nursery place in order to make it more likely we will have suitable availability for you. We do however accept short notice bookings however it is dependent on room capacity and number of children already using the nursery.
There is a natural flow through the nursery in the summer time when the oldest children leave to start school. Most children will trial/move to their next playroom depending on age/stage of development. In July-September the nurseries have the most flexibility with regards to sessions available. The nurseries are at their highest occupancy levels from April-June every year, when availability in all play rooms is very limited.
At Pinocchio's our fee structure is transparent and there are no added extras for your daily requirements. Our fees include home cooked, healthy meals, nappies and baby care items. We understand parents today are very busy and we wish to make our service as convenient as possible.
Please see our children's menu area for more details on the healthy meals we provide. For more information on fees structure and grant funding for children over 3 years, please contact the nursery manager of the nursery you are interested in.
We offer two hours free trial sessions for new children starting. We can accommodate if parents/ carers wish to build up their sessions over their first month. This is particularly important when a parent is returning to work as it avoids parents and child having to start work and nursery on the same day. Our employees are always pleased to get to know children and parents and will work along with you to make nursery a happy and rewarding experience. We use a Care Plan which you fill in when your child starts nursery to ensure we are meeting your child's individual needs.
The majority of our employees are qualified professionals in Early Years Care and Education. Our employees who are not yet qualified are working towards a formal qualification. Each room has a Room Supervisor and we all work well as a team to provide a friendly, home from home atmosphere which creates a happy, fun environment for the children to grow and develop. Pinocchio's employees are trained to recognise genuine effort; to know when a child is trying hard and children's own work is valued.
STAR Customer Service
In Pinocchio's we strive to offer the best possible customer service. Our employees are awarded a monthly STAR customer service award and parents and colleagues are encouraged to nominate employees.